Aternos GmbH - Payment provider issue – Incident details

All systems operational

Payment provider issue

Resolved
Partial outage
Started over 2 years agoLasted about 2 hours

Affected

Website

Partial outage from 10:42 AM to 12:31 PM

Services

Partial outage from 10:42 AM to 12:31 PM

exaroton

Partial outage from 10:42 AM to 12:31 PM

Updates
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Investigating
    UTC
    Investigating

    Our payment provider Paddle is currently experiencing issues that make it impossible for us to initiate any payments. We have contacted Paddle and hope that this issue will be resolved as soon as possible.