Aternos GmbH - Website issue – Incident details

All systems operational

Website issue

Resolved
Major outage
Started 8 months agoLasted about 3 hours

Affected

Website

Major outage from 5:29 PM to 6:00 PM, Operational from 6:00 PM to 8:28 PM

Gameservers

Partial outage from 5:29 PM to 8:28 PM

Storage

Partial outage from 5:29 PM to 6:00 PM, Operational from 6:00 PM to 7:10 PM, Major outage from 7:10 PM to 8:28 PM

Network

Operational from 5:29 PM to 8:28 PM

DNS

Operational from 5:29 PM to 8:28 PM

Services

Major outage from 5:29 PM to 6:00 PM, Operational from 6:00 PM to 7:10 PM, Partial outage from 7:10 PM to 8:28 PM

Updates
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating a problem with our website. Our website might be unavailable for you or you might get errors on our website.