Aternos GmbH - Network issue – Incident details

All systems operational

Network issue

Resolved
Major outage
Started 6 months agoLasted about 1 hour

Affected

Website

Operational from 4:12 PM to 5:13 PM

Gameservers

Minor outage from 4:12 PM to 5:13 PM

Storage

Operational from 4:12 PM to 5:13 PM

Network

Partial outage from 4:12 PM to 5:13 PM

DNS

Operational from 4:12 PM to 5:13 PM

Services

Partial outage from 4:12 PM to 5:13 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem with our network causing some players to disconnect from their servers. This is probably an issue with an upstream provider and we are reaching out to our hosting provider to solve this issue as soon as possible.