Aternos GmbH - Storage issue – Incident details

All systems operational

Storage issue

Resolved
Major outage
Started over 3 years agoLasted about 7 hours

Affected

Website

Major outage from 7:48 AM to 2:22 PM

Storage

Major outage from 7:48 AM to 2:22 PM

Services

Major outage from 7:48 AM to 2:22 PM

Aternos

Major outage from 7:48 AM to 2:22 PM

exaroton

Major outage from 7:48 AM to 2:22 PM

Updates
  • Resolved
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Monitoring
    Monitoring

    We've enabled server starts/stops and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.

  • Identified
    Identified

    There are still ongoing issues with our storage system. We are working on a solution for the problem.

  • Monitoring
    Monitoring

    We've enabled server starts/stops and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.

  • Update
    Update

    We are continuing to work on a fix for this incident.

  • Identified
    Identified

    Then website is available again. We are currently investigating a related problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.

  • Investigating
    Investigating

    We are currently investigating a problem with our website. Our website might be unavailable for you or you might get errors on our website.