Storage issue

Resolved

Major outage

Started about 4 years agoJuly 18, 2022Lasted about 7 hoursJuly 18, 20227:48 AM2:22 PMUTC

Affected

Website

Storage

Services

Aternos

exaroton

Updates

Resolved
July 18, 2022 at 2:22 PMUTC
Resolved
July 18, 2022 at 2:22 PMUTC
The problem is resolved now and everything should be working as expected again.
Monitoring
July 18, 2022 at 12:22 PMUTC
Monitoring
July 18, 2022 at 12:22 PMUTC
We've enabled server starts/stops and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.
Identified
July 18, 2022 at 11:48 AMUTC
Identified
July 18, 2022 at 11:48 AMUTC
There are still ongoing issues with our storage system. We are working on a solution for the problem.
Monitoring
July 18, 2022 at 9:13 AMUTC
Monitoring
July 18, 2022 at 9:13 AMUTC
We've enabled server starts/stops and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.
Update
July 18, 2022 at 9:01 AMUTC
Update
July 18, 2022 at 9:01 AMUTC
We are continuing to work on a fix for this incident.
Identified
July 18, 2022 at 7:56 AMUTC
Identified
July 18, 2022 at 7:56 AMUTC
Then website is available again. We are currently investigating a related problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.
Investigating
July 18, 2022 at 7:48 AMUTC
Investigating
July 18, 2022 at 7:48 AMUTC
We are currently investigating a problem with our website. Our website might be unavailable for you or you might get errors on our website.

Aternos GmbH - Storage issue – Incident details