Aternos GmbH - Storage issue – Incident details

All systems operational

Storage issue

Resolved
Major outage
Started almost 4 years agoLasted about 2 hours

Affected

Website

Major outage from 1:28 PM to 3:47 PM

Gameservers

Major outage from 1:28 PM to 3:47 PM

Storage

Major outage from 1:28 PM to 3:47 PM

Services

Major outage from 1:28 PM to 3:47 PM

Aternos

Major outage from 1:28 PM to 3:47 PM

exaroton

Major outage from 1:28 PM to 3:47 PM

Updates
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Monitoring
    UTC
    Monitoring

    We've enabled server starts/stops and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.

  • Identified
    UTC
    Identified

    We've identified the problem and we are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.