Aternos GmbH - Database issue – Incident details

All systems operational

Database issue

Resolved
Major outage
Started about 3 years agoLasted 38 minutes

Affected

Website

Major outage from 8:21 PM to 8:58 PM

Gameservers

Major outage from 8:21 PM to 8:58 PM

Services

Major outage from 8:21 PM to 8:58 PM

Aternos

Major outage from 8:21 PM to 8:58 PM

exaroton

Major outage from 8:21 PM to 8:58 PM

Updates
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and applied a fix for the database issue. We continue to monitor the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem with our main database. Our website might not be available and gameservers might not be able to start or stop.