Notice history

Jan 2022

Feb 2022

Mar 2022

Jan 2022

Feb 2022

Mar 2022

Jan 2022

Feb 2022

Mar 2022

Jan 2022

Feb 2022

Mar 2022

Jan 2022

Feb 2022

Mar 2022

Jan 2022

Feb 2022

Mar 2022

Jan 2022

Feb 2022

Mar 2022

Mar 2022

Resolved
March 13, 2022 at 6:20 PM
Resolved
March 13, 2022 at 6:20 PM
We just resolved the issue!
Monitoring
March 13, 2022 at 5:10 PM
Monitoring
March 13, 2022 at 5:10 PM
Network performance has been restored. We're monitoring the results.
Identified
March 13, 2022 at 1:28 PM
Identified
March 13, 2022 at 1:28 PM
As a result of the previous network outage, network performance is currently degraded.

While the Datacenter team is working to quickly resolve the issue, we are working to minimize the impact on our platform.

Therefore, there are currently longer loading times of our website, longer times to load/save a server, longer queues, etc.

Resolved
March 13, 2022 at 11:18 AM
Resolved
March 13, 2022 at 11:18 AM
The problem is resolved now and everything should be working as expected again.
Monitoring
March 13, 2022 at 10:33 AM
Monitoring
March 13, 2022 at 10:33 AM
The network issue was resolved by our upstream provider and everything is back online. We continue to monitor the situation.
Investigating
March 13, 2022 at 10:08 AM
Investigating
March 13, 2022 at 10:08 AM
We are currently investigating a problem with our network causing some players to disconnect from their servers. This is probably an issue with an upstream provider and we are reaching out to our hosting provider to solve this issue as soon as possible.

Resolved
March 09, 2022 at 6:00 PM
Resolved
March 09, 2022 at 6:00 PM
Most nodes are back online and the servers were automatically recovered. We are working on getting the last few nodes back online as well.
Monitoring
March 09, 2022 at 5:57 PM
Monitoring
March 09, 2022 at 5:57 PM
The remaining nodes are available again and pending servers are recovering automatically. We continue to monitor the situation.
Identified
March 09, 2022 at 5:42 PM
Identified
March 09, 2022 at 5:42 PM
Most nodes are back online and the servers were automatically recovered. We are working on getting the last few nodes back online as well.
Investigating
March 09, 2022 at 4:09 PM
Investigating
March 09, 2022 at 4:09 PM
We are currently investigating a problem with several nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Resolved
March 09, 2022 at 2:50 PM
Resolved
March 09, 2022 at 2:50 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
March 09, 2022 at 1:04 PM
Monitoring
March 09, 2022 at 1:04 PM
We implemented a fix and currently monitoring the result.
Investigating
March 09, 2022 at 12:52 PM
Investigating
March 09, 2022 at 12:52 PM
We are currently investigating a problem with our website. Our website might be unavailable for you or you might get errors on our website.

Resolved
March 08, 2022 at 9:58 AM
Resolved
March 08, 2022 at 9:58 AM
The problem is resolved now and everything should be working as expected again.
Monitoring
March 08, 2022 at 9:51 AM
Monitoring
March 08, 2022 at 9:51 AM
We've enabled server starts/stops and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.
Investigating
March 08, 2022 at 9:42 AM
Investigating
March 08, 2022 at 9:42 AM
We are currently investigating a problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.

Feb 2022

Resolved
February 28, 2022 at 5:22 PM
Resolved
February 28, 2022 at 5:22 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
February 28, 2022 at 4:43 PM
Monitoring
February 28, 2022 at 4:43 PM
The affected nodes are available again and pending servers are recovering automatically. We continue to monitor the situation.
Investigating
February 28, 2022 at 4:14 PM
Investigating
February 28, 2022 at 4:14 PM
We are currently investigating a problem with several nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Resolved
February 24, 2022 at 7:05 PM
Resolved
February 24, 2022 at 7:05 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
February 24, 2022 at 6:47 PM
Monitoring
February 24, 2022 at 6:47 PM
The affected nodes are available again and pending servers are recovering automatically. We continue to monitor the situation.
Investigating
February 24, 2022 at 6:18 PM
Investigating
February 24, 2022 at 6:18 PM
We are currently investigating a problem with several nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Resolved
February 20, 2022 at 12:08 PM
Resolved
February 20, 2022 at 12:08 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
February 20, 2022 at 11:19 AM
Update
February 20, 2022 at 11:19 AM
If you are still unable to reach our website, try using a different DNS server (https://developers.google.com/speed/public-dns/docs/using) or be patient. Your current DNS server is taking a bit longer to get the updated records.
Monitoring
February 20, 2022 at 11:10 AM
Monitoring
February 20, 2022 at 11:10 AM
Our website is available again, we continue to monitor the situation and are working on changes to prevent issues like this in the future.
Investigating
February 20, 2022 at 10:54 AM
Investigating
February 20, 2022 at 10:54 AM
We are currently investigating a problem with our website. Our website might be unavailable for you or you might get errors on our website.

Resolved
February 16, 2022 at 5:30 PM
Resolved
February 16, 2022 at 5:30 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
February 16, 2022 at 4:44 PM
Monitoring
February 16, 2022 at 4:44 PM
The affected nodes are available again and pending servers are recovering automatically. We continue to monitor the situation.
Investigating
February 16, 2022 at 1:53 PM
Investigating
February 16, 2022 at 1:53 PM
We are currently investigating a problem with several nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Resolved
February 15, 2022 at 5:13 PM
Resolved
February 15, 2022 at 5:13 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
February 15, 2022 at 4:20 PM
Monitoring
February 15, 2022 at 4:20 PM
The affected nodes are available again and pending servers are recovering automatically. We continue to monitor the situation.
Investigating
February 15, 2022 at 2:10 PM
Investigating
February 15, 2022 at 2:10 PM
We are currently investigating a problem with several nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Jan 2022

Resolved
January 26, 2022 at 11:29 PM
Resolved
January 26, 2022 at 11:29 PM
The problem is resolved now and everything should be working as expected again.
Identified
January 26, 2022 at 10:35 PM
Identified
January 26, 2022 at 10:35 PM
Network outage in one of our locations. Issue escalated to the upstream provider.
Investigating
January 26, 2022 at 10:34 PM
Investigating
January 26, 2022 at 10:34 PM
We are currently investigating a problem with several nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Resolved
January 20, 2022 at 11:40 PM
Resolved
January 20, 2022 at 11:40 PM
A temporary fix has been applied. Servers will be recovered and automatically moved to another location.
Identified
January 20, 2022 at 11:29 PM
Identified
January 20, 2022 at 11:29 PM
Network outage in one of our locations. Issue escalated to the upstream provider.
Investigating
January 20, 2022 at 11:24 PM
Investigating
January 20, 2022 at 11:24 PM
We are currently investigating a problem with several nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Resolved
January 10, 2022 at 5:23 AM
Resolved
January 10, 2022 at 5:23 AM
The affected nodes are back online and all pending servers were successfully recovered.
Investigating
January 10, 2022 at 5:04 AM
Investigating
January 10, 2022 at 5:04 AM
We are currently investigating a problem with a few nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Resolved
January 08, 2022 at 1:39 PM
Resolved
January 08, 2022 at 1:39 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
January 08, 2022 at 1:32 PM
Monitoring
January 08, 2022 at 1:32 PM
We implemented a fix and currently monitoring the result.
Investigating
January 08, 2022 at 1:19 PM
Investigating
January 08, 2022 at 1:19 PM
We are currently investigating a problem with our website. Our website might be unavailable for you or you might get errors on our website.

Jan 2022 to Mar 2022

Aternos GmbH - Notice history

Notice history

Mar 2022

Feb 2022

Jan 2022