Aternos GmbH - Notice history

The issue with the affected nodes was resolved by our provider. Unfortunately, we weren't able to recover all servers and their data successfully.

We are still working on recovering the affected nodes. Unfortunately, the issue has to be resolved by our provider which takes longer than normal because not many people are working this late on a Sunday.

The website issue was caused by malfunctioning host machines in one of our hosting locations. We've temporarily taken those nodes out of our system to stabilize our website again. The website should work as expected again.

Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

The problem is resolved now and everything should be working as expected again.

We've enabled server starts/stops and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.

There are still ongoing issues with our storage system. We are working on a solution for the problem.

We've enabled server starts/stops and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.

We are continuing to work on a fix for this incident.

Then website is available again. We are currently investigating a related problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.

The issue should be resolved now

The problem is resolved now and everything should be working as expected again.

We are still working on recovering gameserver data from the last affected node where the heat caused hardware issues.

The power is back and the servers are cooled correctly again. We are starting to power the servers back on that were affected by this.

The problem is resolved now and everything should be working as expected again.

The affected nodes are available again and pending servers are recovering automatically. We continue to monitor the situation.

The problem is resolved now and everything should be working as expected again.

The network issue was resolved by our upstream provider and everything is back online. We continue to monitor the situation.

We are in contact with the involved upstream providers and are continuing to work on a fix for this incident.