All systems operational

Resolved
Outage

Started
May 28, 2023 at 4:51 PM
Status
Resolved after about 9 hours

Impact

Major outage
Affected
Website
Gameservers
Network
DNS
Storage
Services
Aternos
exaroton
  • Resolved

    The problem is resolved now and everything should be working as expected again.

  • Monitoring

    We've enabled server starts/stops and access to the files again. The recovery isn't fully completed, there are still a few servers left that are still in the "Pending" status. We continue to monitor the situation to ensure that everything is operating correctly.

  • Identified

    The website is back online, but many functions are still disabled. We are currently prioritizing the recovery of servers that went offline due to the outage. After that we will enable server starts and general file access again.

  • Identified

    Power is coming back and we are working on restoring all services. It will take a while to get everything fully operational again.

  • Identified

    Our datacenter is currently experiencing a power outage. The reasons and possible solutions as well as an estimated time to resolve this issue are unfortunately still unknown.

  • Investigating

    We are currently investigating a problem that affects game servers and the availability of our website. We are in contact with our hosting provider and the datacenter to resolve the issue as fast as possible.