Aternos GmbH - Notice history

The network issue is resolved and all servers were recovered. We continue the investigation to prevent this from happening again.

10 nodes are affected by an outage of a network component. All those nodes run exaroton servers, Aternos servers are not affected. We are working with our hosting provider to resolve this issue as quickly as possible.

The problem is resolved now and everything should be working as expected again.

We've managed to stabilize our storage system again. It's still recovering, so server stops might still not be possible for a few minutes.

Everything should be working as expected again.

The servers should be starting fine again, our system is still catching up on stop processes.

The last node was recovered now and everything should be working as expected again.

We are unable to recover that node remotely, a technician is working in the data center now to fix the problem. This can take a while. If you don't need a recovery of your latest files you can cancel the pending status. Read more here: https://support.aternos.org/hc/en-us/articles/360041686352-Pending-server-status

All affected nodes except one were rebooted and all servers on those nodes were recovered successfully. We are still working on recovering the last node.

The issue is resolved, everything should be working again.

It looks like this was related to our DNS servers and is already fixed. We are continuing to monitor the situation.

We just resolved the issue, all nodes are reachable again.

The nodes are reachable again and our system is recovering from the outage automatically.

We are in contact with our hosting provider to resolve the issue.