Aternos GmbH - Notice history

All systems operational

Website - Operational

100% - uptime
Feb 2021 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2021
Mar 2021
Apr 2021

Gameservers - Operational

100% - uptime
Feb 2021 · 100.0%Mar · 100.0%Apr · 99.84%

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Feb 2021
Mar 2021
Apr 2021

Storage - Operational

100% - uptime
Feb 2021 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2021
Mar 2021
Apr 2021

Network - Operational

100% - uptime
Feb 2021 · 100.0%Mar · 100.0%Apr · 99.99%

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Feb 2021
Mar 2021
Apr 2021

DNS - Operational

100% - uptime
Feb 2021 · 100.0%Mar · 100.0%Apr · 99.99%

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Feb 2021
Mar 2021
Apr 2021
100% - uptime

Aternos - Operational

100% - uptime
Feb 2021 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2021
Mar 2021
Apr 2021

exaroton - Operational

100% - uptime
Feb 2021 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2021
Mar 2021
Apr 2021

Notice history

Apr 2021

Gameserver start/stop issues
  • Resolved
    Resolved

    Everything should be working as expected again.

  • Identified
    Identified

    The servers should be starting fine again, our system is still catching up on stop processes.

  • Investigating
    Investigating

    We are currently investigating a problem with server start and stops. You might not be able to start or stop your server right now.

Node issue
  • Resolved
    Resolved

    The last node was recovered now and everything should be working as expected again.

  • Update
    Update

    We are unable to recover that node remotely, a technician is working in the data center now to fix the problem. This can take a while. If you don't need a recovery of your latest files you can cancel the pending status. Read more here: https://support.aternos.org/hc/en-us/articles/360041686352-Pending-server-status

  • Identified
    Identified

    All affected nodes except one were rebooted and all servers on those nodes were recovered successfully. We are still working on recovering the last node.

  • Investigating
    Investigating

    We are currently investigating a problem with some nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Network issue
  • Resolved
    Resolved

    The issue is resolved, everything should be working again.

  • Monitoring
    Monitoring

    It looks like this was related to our DNS servers and is already fixed. We are continuing to monitor the situation.

  • Investigating
    Investigating

    We are currently investigating a problem with some players not being able to connect to their servers or being disconnected from their servers.

Network issue on some nodes
  • Resolved
    Resolved

    We just resolved the issue, all nodes are reachable again.

  • Monitoring
    Monitoring

    The nodes are reachable again and our system is recovering from the outage automatically.

  • Identified
    Identified

    We are in contact with our hosting provider to resolve the issue.

  • Investigating
    Investigating

    We are currently investigating an issue with the network connection on some nodes.

Mar 2021

No notices reported this month

Feb 2021

No notices reported this month

Feb 2021 to Apr 2021

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