Aternos GmbH - Datacenter outage – Incident details

All systems operational

Datacenter outage

Resolved
Major outage
Started over 1 year agoLasted about 2 hours

Affected

Website
Gameservers
Storage
Network
DNS
Services
Updates
  • Resolved
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Identified
    Identified

    There was another power outage in our datacenter. Most services are back online, but starting servers and file access is still not possible. We are now starting to recover all servers that were running when the outage started. After that we will enable server starts again.

  • Investigating
    Investigating

    We are currently investigating a problem that affects game servers and the availability of our website. We are in contact with our hosting provider and the datacenter to resolve the issue as fast as possible.