Notice history

Sep 2021

Oct 2021

Nov 2021

Sep 2021

Oct 2021

Nov 2021

Sep 2021

Oct 2021

Nov 2021

Sep 2021

Oct 2021

Nov 2021

Sep 2021

Oct 2021

Nov 2021

Sep 2021

Oct 2021

Nov 2021

Sep 2021

Oct 2021

Nov 2021

Resolved
November 29, 2021 at 6:26 PM
Resolved
November 29, 2021 at 6:26 PM
The problem is resolved now and everything should be working as expected again.
Investigating
November 29, 2021 at 6:20 PM
Investigating
November 29, 2021 at 6:20 PM
We are currently investigating a problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.

Resolved
November 26, 2021 at 8:36 PM
Resolved
November 26, 2021 at 8:36 PM
The problem is resolved now and everything should be working as expected again.
Investigating
November 26, 2021 at 7:38 PM
Investigating
November 26, 2021 at 7:38 PM
We are currently investigating a problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.

Resolved
November 22, 2021 at 5:21 PM
Resolved
November 22, 2021 at 5:21 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
November 22, 2021 at 4:52 PM
Monitoring
November 22, 2021 at 4:52 PM
We've enabled server starts and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.
Investigating
November 22, 2021 at 4:25 PM
Investigating
November 22, 2021 at 4:25 PM
We are currently investigating a problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.

Resolved
November 18, 2021 at 5:57 PM
Resolved
November 18, 2021 at 5:57 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
November 18, 2021 at 5:52 PM
Monitoring
November 18, 2021 at 5:52 PM
We've enabled server starts and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.
Investigating
November 18, 2021 at 5:31 PM
Investigating
November 18, 2021 at 5:31 PM
We are currently investigating a problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.

Resolved
November 13, 2021 at 6:44 AM
Resolved
November 13, 2021 at 6:44 AM
The problem is resolved now and everything should be working as expected again.
Monitoring
November 13, 2021 at 6:36 AM
Monitoring
November 13, 2021 at 6:36 AM
We've enabled server starts and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.
Investigating
November 13, 2021 at 6:26 AM
Investigating
November 13, 2021 at 6:26 AM
We are currently investigating a problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.

Resolved
October 29, 2021 at 5:12 PM
Resolved
October 29, 2021 at 5:12 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
October 29, 2021 at 5:00 PM
Monitoring
October 29, 2021 at 5:00 PM
We implemented a fix and are currently monitoring the result.
Investigating
October 29, 2021 at 4:50 PM
Investigating
October 29, 2021 at 4:50 PM
We are currently investigating a problem with our website. Our website might be unavailable for you or you might get errors on our website.

Resolved
October 28, 2021 at 5:28 PM
Resolved
October 28, 2021 at 5:28 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
October 28, 2021 at 5:05 PM
Monitoring
October 28, 2021 at 5:05 PM
We've enabled server starts and access to the files again. We continue to monitor the situation to ensure that everything is operating correctly.
Identified
October 28, 2021 at 4:55 PM
Identified
October 28, 2021 at 4:55 PM
We are continuing to work on a fix for this incident.
Update
October 28, 2021 at 4:24 PM
Update
October 28, 2021 at 4:24 PM
We are currently investigating a problem with our storage system. This affects starting and stopping your server as well as access to your server files through our website.
Investigating
October 28, 2021 at 4:02 PM
Investigating
October 28, 2021 at 4:02 PM
We are currently investigating a problem with our website. Our website might be unavailable for you or you might get errors on our website.

Resolved
October 25, 2021 at 4:13 PM
Resolved
October 25, 2021 at 4:13 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
October 25, 2021 at 3:41 PM
Monitoring
October 25, 2021 at 3:41 PM
We implemented a fix and are currently monitoring the result. Files should be accessible again and server start/stops should work again.
Investigating
October 25, 2021 at 3:13 PM
Investigating
October 25, 2021 at 3:13 PM
We are currently investigating a problem with our storage system. This affects starting and stopping your server as well as access to your server through our website.

Resolved
October 15, 2021 at 4:41 PM
Resolved
October 15, 2021 at 4:41 PM
The problem is resolved now and everything should be working as expected again.
Monitoring
October 15, 2021 at 4:26 PM
Monitoring
October 15, 2021 at 4:26 PM
We've stabilised our system for now and are monitoring the situation.
Investigating
October 15, 2021 at 3:53 PM
Investigating
October 15, 2021 at 3:53 PM
We are currently investigating a problem with our website. Our website might be unavailable for you or you might get errors on our website.

Resolved
September 06, 2021 at 12:06 PM
Resolved
September 06, 2021 at 12:06 PM
We just resolved the issue!
Monitoring
September 06, 2021 at 11:07 AM
Monitoring
September 06, 2021 at 11:07 AM
Everything looks stable for the past hour, but we did not receive an official statement that the issue got resolved. We'll continue monitoring everything.
Identified
September 06, 2021 at 10:10 AM
Identified
September 06, 2021 at 10:10 AM
The upstream provider is aware of the issue and working on a fix.
Investigating
September 06, 2021 at 10:05 AM
Investigating
September 06, 2021 at 10:05 AM
We are currently investigating a problem with our network causing some players to disconnect from their servers. This is probably an issue with an upstream provider and we are reaching out to our hosting provider to solve this issue as soon as possible.

Resolved
September 02, 2021 at 3:44 PM
Resolved
September 02, 2021 at 3:44 PM
The problem is resolved now and everything should be working as expected again.
Investigating
September 02, 2021 at 3:32 PM
Investigating
September 02, 2021 at 3:32 PM
We are currently investigating a problem with several nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Sep 2021 to Nov 2021

Aternos GmbH - Notice history