Aternos GmbH - Notice history

The problem is resolved now and everything should be working as expected again.

The problem is resolved now and everything should be working as expected again.

Server starts are enabled again. Stopping servers is still limited and might not be possible. We continue to monitor the situation.

We are continuing to work on a fix for this problem. Our storage system got overloaded and we are trying to reduce the load by temporarily disabling starts etc.

We just resolved the issue, all services are back online.

Some services are offline again, we are working on a solution.

Most services are back online. We continue to monitor the situation.

Everything should work again as expected.

The issue is fixed now. Our system is still recovering, so some things such as server stops might still be unavailable. We continue to monitor the situation.

We've identified the problem and are in contact with our hosting provider and our data center to resolve this issue.

This issue seems to be network related and also affects some game servers.

We just resolved the issue!

The network issue is resolved and all servers were recovered. We continue the investigation to prevent this from happening again.

10 nodes are affected by an outage of a network component. All those nodes run exaroton servers, Aternos servers are not affected. We are working with our hosting provider to resolve this issue as quickly as possible.

The problem is resolved now and everything should be working as expected again.

We've managed to stabilize our storage system again. It's still recovering, so server stops might still not be possible for a few minutes.

Everything should be working as expected again.

The servers should be starting fine again, our system is still catching up on stop processes.

The last node was recovered now and everything should be working as expected again.

We are unable to recover that node remotely, a technician is working in the data center now to fix the problem. This can take a while. If you don't need a recovery of your latest files you can cancel the pending status. Read more here: https://support.aternos.org/hc/en-us/articles/360041686352-Pending-server-status

All affected nodes except one were rebooted and all servers on those nodes were recovered successfully. We are still working on recovering the last node.

The issue is resolved, everything should be working again.

It looks like this was related to our DNS servers and is already fixed. We are continuing to monitor the situation.

We just resolved the issue, all nodes are reachable again.

The nodes are reachable again and our system is recovering from the outage automatically.

We are in contact with our hosting provider to resolve the issue.