Aternos GmbH - Notice history

All systems operational

Website - Operational

99.44% uptime
May 2023 · 98.44%Jun · 100.0%Jul · 99.91%

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May 2023
Jun 2023
Jul 2023

Gameservers - Operational

99.42% uptime
May 2023 · 98.44%Jun · 99.93%Jul · 99.91%

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May 2023
Jun 2023
Jul 2023

Storage - Operational

99.47% uptime
May 2023 · 98.44%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

Network - Operational

99.47% uptime
May 2023 · 98.44%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

DNS - Operational

99.47% uptime
May 2023 · 98.44%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023
99.43% uptime

Aternos - Operational

99.42% uptime
May 2023 · 98.44%Jun · 99.93%Jul · 99.91%

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May 2023
Jun 2023
Jul 2023

exaroton - Operational

99.44% uptime
May 2023 · 98.44%Jun · 100.0%Jul · 99.91%

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May 2023
Jun 2023
Jul 2023

Notice history

View current status

Jul 2023

Database issue
ResolvedMajor outage37 minutes
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and applied a fix for the database issue. We continue to monitor the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem with our main database. Our website might not be available and gameservers might not be able to start or stop.

Jun 2023

Node issue
ResolvedPartial outage1 hour 35 minutes
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem with several nodes that are unavailable right now. Gameservers on the affected nodes are not reachable right now and you might see the "Pending" status on our website. Your server will be recovered automatically once the nodes are available again.

Network issue
ResolvedDegraded performance58 minutes
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Monitoring
    UTC
    Monitoring

    The network issue was resolved by our upstream provider and everything is back online. We continue to monitor the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem with our network causing some players to disconnect from their servers. This is probably an issue with an upstream provider and we are reaching out to our hosting provider to solve this issue as soon as possible.

May 2023

Network issue
ResolvedMinor outage17 minutes
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Monitoring
    UTC
    Monitoring

    The network issue was resolved by our upstream provider and everything is back online. We continue to monitor the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem that affects game servers and the availability of our website. We are in contact with our hosting provider and the datacenter to resolve the issue as fast as possible.

Datacenter outage
ResolvedMajor outage2 hours 22 minutes
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Identified
    UTC
    Identified

    There was another power outage in our datacenter. Most services are back online, but starting servers and file access is still not possible. We are now starting to recover all servers that were running when the outage started. After that we will enable server starts again.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem that affects game servers and the availability of our website. We are in contact with our hosting provider and the datacenter to resolve the issue as fast as possible.

Outage
ResolvedMajor outage9 hours 5 minutes
  • Resolved
    UTC
    Resolved

    The problem is resolved now and everything should be working as expected again.

  • Monitoring
    UTC
    Monitoring

    We've enabled server starts/stops and access to the files again. The recovery isn't fully completed, there are still a few servers left that are still in the "Pending" status. We continue to monitor the situation to ensure that everything is operating correctly.

  • Update
    UTC
    Update

    The website is back online, but many functions are still disabled. We are currently prioritizing the recovery of servers that went offline due to the outage. After that we will enable server starts and general file access again.

  • Update
    UTC
    Update

    Power is coming back and we are working on restoring all services. It will take a while to get everything fully operational again.

  • Identified
    UTC
    Identified

    Our datacenter is currently experiencing a power outage. The reasons and possible solutions as well as an estimated time to resolve this issue are unfortunately still unknown.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem that affects game servers and the availability of our website. We are in contact with our hosting provider and the datacenter to resolve the issue as fast as possible.

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